Return & Refund Policy

All Sales Are Final

By using our services and making any payment, you acknowledge and agree that:

• All service fees, subscription charges, and payments are final once processed
• No refunds will be issued for any reason, including but not limited to dissatisfaction with services, change of circumstances, or non-use of services
• This policy applies to all payment types and methods

Service Nature

OMAA LLC provides caregiver matching and support services. Due to the nature of our services, which involve:

• Personalized caregiver matching and vetting
• Administrative and operational costs
• Access to our platform and support services
• Background checks and verification processes

We cannot offer refunds once services have been initiated or fees have been charged.

Cancellation Policy

While we do not offer refunds, you may cancel your account or subscription at any time. Please note:

• Cancellation will take effect at the end of the current billing period
• You will not receive a refund for the remainder of the current billing period
• You will continue to have access to services until the end of the paid period
• No partial refunds will be issued for unused time

Exceptional Circumstances

In very rare and exceptional circumstances, we may consider requests on a case-by-case basis. However:

• We are under no obligation to provide refunds or credits
• Any decision to issue a refund or credit is at our sole discretion
• Such decisions do not create any precedent or obligation for future requests

Payment Errors

If you believe you have been charged in error due to a technical issue or billing mistake:

• Contact us immediately at support@omaa.mom
• Provide details of the transaction including date, amount, and description
• We will investigate and address genuine billing errors

This does not constitute a right to refund, but we will work to correct legitimate billing errors.

Chargebacks

Your Responsibility

Before making any purchase or commitment:

• Carefully review our services and Terms of Service
• Ensure you understand what you are purchasing
• Contact us with any questions before committing to payment
• Confirm that our services meet your needs

Changes to This Policy

We reserve the right to modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Return & Refund Policy, please contact us at: